New metadata fields in the Code42 console allow administrators to add descriptive notes to devices, users and organizations. Multi-user backup and IPv6 round out new features in the latest release from Code42.
The addition of contextual metadata in the External Reference field (Figure 1)—such as date of hire, type of device, employee identification number or semantic descriptions—make it simpler for IT admins to identify a device in the console.
For example, if CrashPlan user Dr. Ohme backs up three laptops—but uses the third laptop only during infrequent travel to her cabin home, a meaningful Reference such as Dr. Ohme’s Vacation Laptop informs the IT admin that the no-backup-for-three-weeks alert is no cause for alarm, as the device is used sporadically.
The Reference and Notes fields can be linked to external systems via API script to sort and aggregate information about users, devices and organizations. As an illustration (Figure 2), an IT admin in a global organization could identify the annual rate of device loss, theft and refresh by logging device trends in the Notes field and utilizing the API to pull out relevant stats. Likewise, help desk IT admins could use the Notes area to track tickets and identify trends. Both fields support free-form text.
Notes affecting a group of users, devices or organizations also can be added programmatically from another system via API scripting. This feature, requested by a number of customers, is useful for cross-referencing information such as:
- Resource/device IDs from System Center Configuration Manager (SCCM)
- User IDs from LDAP
- Cost center IDs for chargeback analysis in shared services environments
For more information, visit Adding Reference Information to Devices, Users & Organizations.
Multi-user backup on a single device
To support companies where users work from multiple network workstations or scenarios where many users work on a single device, the 4.3 release of the Code42 platform features multi-user backup on a single machine.
When the CrashPlan app is installed per user, each installation produces a separate user account with its own settings, license and archive. The user or admin selects advanced settings to enable multiple instances of CrashPlan each with an individual encryption key, username and password. As a result, users are prevented from accessing other users’ data on a multi-user machine.
With 4.3, users have greater access to their own data, less need for IT support to restore lost or damaged files and the enterprise can easily enforce its security controls per user, device and org.
For more information, visit Separately Backing Up Multiple User Accounts on One Device.
Ready for IPv6 and beyond
The Code42 platform now supports dual-stack IPv4/IPv6 and all-IPv6 network configurations.
Internet Protocol version 6 (IPv6) has been in development since the mid-1990s when it became clear that demand for IP addresses would exceed the supply of 4.3 billion Internet addresses. IPv6 will coexist with and eventually replace IPv4; a transition will happen gradually to avoid the division of the Internet into separate v4 and v6 networks and to ensure connection for all v4 and v6 nodes. Most companies use a strategy called dual stack to ensure that their equipment can use both v4 and v6 for the foreseeable future.
For more information, visit Using IPv4 & IPv6 In Your Code42 Environment.