Why One-to-One Device Migrations Are Killing Your Business

Data migrations have always been constant—and a constant headache—in enterprise IT, and they’re only growing more frequent. The pace of technology innovation keeps accelerating. With new devices, new operating systems, OS updates and more coming out multiple times a year, businesses are constantly moving users to the latest tech to keep them at the leading edge of productivity and security. To compound the issue, the average enterprise user now has two or three devices—doubling or tripling the device migration workload.

The one-to-one migration doesn’t fit the digital enterprise

Whether you call them one-to-one migrations, the white-glove treatment or IT-heavy migrations, the traditional approach to device migration can’t keep up with the increasing frequency of tech refresh projects in the typical enterprise.

  • Users lose days of productivity: Most one-to-one migrations take a day or more. That means users often lose an entire day of productivity. That’s annoying for the individual user, but the impact is immense in large-scale, enterprise-wide tech refresh projects.
  • IT is overwhelmed: For businesses in every industry, IT is shifting from a necessary cost center to delivering a wide range of projects of differentiating value. But when they’re forced to spend the bulk of their time on low-level tasks like one-to-one migrations, they have less time for high-value projects. Worse yet, the tedious device migration burden leads to IT burnout, as top talent looks for bigger and better challenges elsewhere.
  • Projects run on forever: In the typical enterprise, not everyone works 9 to 5 under the same roof. Flexible work schedules, increasing mobility and a growing remote workforce make scheduling one-to-one-migrations a nightmare. At least one in 10 users end up rescheduling—sometimes multiple times. Remote users are left out—until they can make a trip to the home office. This is part of the reason that data migrations have an average time overrun of 41 percent.
  • They’re incredibly expensive: Businesses tend to think the cost of the technology itself is the big budget item in tech refresh. But it’s IT costs that lead 80 percent of data migrations to run over budget. Gartner says that traditional, IT-heavy device migration costs an average of $445 per device. For a typical enterprise with 2,500 users, that’s $1.1 million. That’s without considering all the lost productivity.
  • Valuable data falls through the cracks: Traditional device migration workflows lean heavily on manual user actions for data backup and restore. The result: One in three enterprise data migration projects experience significant data loss.

Moving to scalable enterprise device migration

As device migrations come more frequently, the pain of the “old way” is becoming evident to IT and business leaders. Moreover, innovative businesses and industry analysts are demonstrating and quantifying the promise of a more scalable approach to device migration. In fact, Gartner says moving away from one-to-one migrations toward a “well-managed and automated” process could cut migration time by 65 percent—and cost 42 percent less.

So, what does “well-managed and automated” device migration look like?

Read our new white paper, Best Practices in Device Migration: Two Scalable Strategies, to find out.

Best Practices in Device Migration: Two Scalable Strategies


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