A few years ago, Code42 President and CEO Joe Payne laid out his vision for how Code42 could leave a greater, deeper mark in our communities. In fact, one of our corporate values is to leave the world a better place.
Part of this commitment included joining Pledge 1%, a non-profit organization that started a global movement to encourage companies to integrate giving back into the core of their business. To help celebrate Pledge 1%’s four-year anniversary, we recently joined them in New York along with other member companies to ring the bell at the Nasdaq. It was quite a thrill to be there among a group of some the world’s most innovative companies and talk about social responsibility and how we can do more to give back.
Pledge 1%’s representative said, “We’re ringing the bell to honor all of our Pledge 1% member companies who have gone public already, as well as our Pledge 1% members who will undoubtedly ring the bell in the future.”
More information on Code42’s corporate philanthropy program can be found here.
Security Must Enable People, Not Restrain Them: Instead of deploying processes that are overly restrictive for end users, learn how security teams can become enabling forces in their organizations — while still protecting critical data.
This month, gamers of all kinds at Code42 participated in Extra Life, an annual charitable event during which participants pledge to take part in marathon gaming sessions, stream their efforts online, and solicit donations from friends and family. Most Extra Life teams play for 24 hours straight, but our team went above and beyond — this year we extended our Extra Life marathon to 42 consecutive hours to pay homage to our company name. It was a tough two days, but definitely worth it, as the money raised is for a good cause. “Staying up all night gaming with coworkers who are united by a great cause to help a local hospital make sick kids’ lives a bit better — now that’s a great combination,” said player Brian Sweet.
“ The excitement and enthusiasm that goes into participating in Extra Life is magical. I look forward to it all year long. I hope we can continue to raise the bar each year and make that impact bigger! ”
As of this writing, Team Code42 has raised $13,290 for Gillette Children’s Specialty Healthcare and other Children’s Miracle Network (CMN) hospitals — an increase of more than 30 percent over last year’s event. All donations from Extra Life go directly to the CMN hospitals, including our local CMN location, Gillette Children’s Specialty Healthcare. As a Minneapolis-based company, we are particularly excited to help a Twin Cities-based hospital, as giving back to our community is an important part of our company culture.
“Children’s Miracle Network hospitals do amazing work and save lives every day,” said participant Joseph Bozarth. “It means a lot to help them help even more children. It was also a great opportunity to get to know a lot of my coworkers better as we gamed together for a good cause.”
Taking advantage of our Volunteer Time Off program, which grants every Code42 employee two days per year to use for volunteer opportunities, our team of around 50 players spread out across several gaming waves to keep the experience fresh and exciting for the entire 42-hour event. A small crew of primarily Xbox One players kicked off the event on Thursday afternoon, another wave started Thursday evening and a third wave joined in Friday morning to take the team through to Saturday. Throughout the entire event, a separate group provided color commentary (and comedy) for the stream. If you were watching, you might have seen a frenzied match of Rocket League with two burly men in the corner talking about their beard grooming tips.
Several games were streamed over the course of the event, including For Honor, Rocket League, Call of Duty: Black Ops 4, Dungeons & Dragons and many more. A few special events during the marathon grabbed company-wide attention, such as when members of the Code42 executive team competed against each other in Mario Kart (Senior Vice President of Research, Development and Operations Rob Juncker was the undisputed winner). Another highlight of the event was Rock Band 4, which was set up in the lunchroom for anyone in the company to play. You could hear the sounds of people singing Journey songs throughout the office.
“The excitement and enthusiasm that goes into participating in Extra Life is magical,” said Team Code42 member Tim Putnam. “I look forward to it all year long. I hope we can continue to raise the bar each year and make that impact bigger!”
We want to sincerely thank everyone who donated to our Extra Life event. If you meant to donate but didn’t get to it, there’s still time. To make a safe and easy online donation to a member of our team, click on the “Roster” tab and then on a participant’s name. Your donation is tax-deductible and will make miracles happen for families who desperately need them.
Thank you so much for supporting our team’s efforts!
Tips From the Trenches: Searching Files in the Cloud File movement investigations require a complete picture of the whole environment. Learn how Code42’s security team locates and monitors files across endpoints and cloud services like Google Drive and Microsoft OneDrive.
Webinar: Policy-Free DLP
Join Code42 CISO Jadee Hanson, to learn how policy-free DLP can work for your organization.
Ineffective data security strategies are expensive. Whether it’s an IT team trying to save corrupted files or perform manual data storage tasks, an employee having to redo work because a file was irretrievably deleted, or lost sales due to stolen IP, the cost in time, productivity and revenue can add up fast.
Recent research by the Ponemon Institute found that the global average cost of a data breach is $3.86 million, and the average cost for each lost or stolen record containing sensitive information is $148. However, much of that lost productivity can be mitigated with a comprehensive data security strategy that includes effective backup, restore, user self-service and legal hold tools.
Case in point: MacDonald-Miller, a full-service, design-build mechanical contractor in the Pacific Northwest, has developed and implemented a multi-faceted data security strategy that uses Code42 to save time and safeguard valuable company IP. With more than 1,000 employees — many of them mobile workers moving around to different job sites — and 10 locations, it’s critical for MacDonald-Miller’s IT team to have the right tools in place to keep its diverse workforce at maximum productivity. They turned to Code42 to help.
Mitigating employee downtime
With a highly mobile workforce of contractors, foremen, electricians, plumbers and other workers at different job sites, maintaining productivity is critical. If blueprints or plans are lost throughout the day, that can result in expensive idle time.
“All of a sudden, they can’t work,” says Eddie Anderson, help desk support agent for MacDonald-Miller facility solutions. “That’s an expensive workforce to have on hand.”
Previously, restoring lost files was a highly manual, labor intensive process with a low success rate. Workers had to drive to the company’s central location in Seattle to have the IT team work on the problem.
“We’d have to dig through recycle bins, looking for previous versions,” says Chad Tracy, network administrator for MacDonald-Miller facility solutions. “If it really came down to it, we’d have to scan the hard drive to search for missing sectors of files.”
Now, with Code42 Backup + Restore, MacDonald-Miller is saving time on lost file incidents like this, freeing up IT to take on more strategic work.
“We’re saving an hour if not more per restore,” says Tracy. “We’re utilizing that time to really revamp a lot of our knowledge base articles, help users understand self-service, get into that culture mindset and give us creative freedom. We can now jump into things like augmented and virtual reality, which is helping us as a very powerful sales tool.”
Leveraging employee self-service
Because user sophistication varies across MacDonald-Miller’s 1,000-plus employee base, developing self-service tools for IT tasks can be a challenge.
“Our engineering team is very tech-savvy. Then we have electricians and plumbers who, quite frankly, would not like to use a computer ever,” says Anderson. “When we look at a solution for self-service, it needs to be able to hit all those different aspects of our company.”
Previously, when users needed to restore a file, the process was very hands-on and manual. They would call the IT service desk and the IT personnel would have to figure out whether they would need to drive in to the central location for hands-on support.
Now, with Code42, users are able to perform their own restores. This boosts workforce productivity for both the employee needing the restore and the IT department. One sales team member accidentally deleted a bid proposal right before a presentation. She was able to use Code42 to restore a previous version of the file on her own.
“One of the best parts was, IT didn’t even know about it until she came and told us,” says Anderson.
Protecting valuable IP
MacDonald-Miller’s unique value proposition includes designing and blueprinting buildings, and then sending in a full team of plumbers, electricians and sheet metal workers to work on the build. With all that valuable design IP to protect, having an effective legal hold process is critical.
“Prior to Code42, our legal hold process was very vague,” says Tracy. “HR or IT had to find the user’s computer and manually try to search through documents, pictures and Excel files to see what may or may not have been on the user’s computer at the time of termination.”
Now, with Code42, MacDonald-Miller can use a portal to set up a legal hold for users and then monitor whether they’re copying documents on their personal drives.
“We had a pretty high-profile gentleman leaving the company,” says Anderson. “Through that portal, we were able to monitor his file history and found out 90 gigs of sales opportunities and other critical data had left to the network onto his external drive. Before Code42, there was no way of ever knowing that was happening.”
The Risks to Intellectual Property Stored on Endpoints
Intellectual property (IP) is the engine that fuels business growth and can account for up to 80 percent of a company’s value. Today, most corporate IP lives on endpoints, outside of your corporate firewall. Are you protecting that data?
Code42 customer Schneider Electric is a global specialist in energy management and automation. The company helps its customers manage energy and processes in homes, commercial buildings, data centers and industries. With such a wide variety of projects in the organization, the company’s IT desk also faces a broad range of requests from employees. Fortunately, Schneider Electric is a Code42 customer, and the self-service features of the Code42 platform help keep minor tasks like device migrations and file restores from getting in the way of more pressing IT projects.
Schneider Electric Infrastructure Architect Brian Junker and Endpoint Solutions Senior Engineer Austin Joe recently spoke to us about how Code42 helps them preserve the productivity of both the IT team and end users.
In this video, they discuss how Code42’s self-service restore features remove the burden of file restores from IT:
In the second video, Brian and Austin discuss how those same self-service restore features are saving time in device migration and tech refresh projects — a task that traditionally eats up a lot of hours for both IT and the end user.
Best Practices in Device Migration: Two Scalable Strategies
Recently, a cohort of about 30 talented new Code42 hires spent a week with our leadership team, taking in their advice and wisdom. It was Experience Week, our quarterly cultural deep-dive that all new employees participate in within the first 90 to 180 days of their time with the company. Experience Week is a cross-functional, educational, and rewarding experience, and it’s always delivered by senior leaders at Code42.
“ New hires find their place to belong and are charged to make an impact at Code42. It is a powerful and unique experience that motivates and supports our employees. ”
During the week, executives share their experiences, talk about Code42’s values and give a bird’s eye view of the work their teams are doing to move our business forward. In addition, they share anecdotes about family life, hobbies and passions outside of work. Here are some of the snippets shared at our most recent Experience Week:
“Greatness is a choice. It’s being able to see things the way they could be,” said Mike Robbins, senior vice president of worldwide sales. “It’s not a function of circumstances. That’s not how greatness works. We need to choose it.”
“Working at Code42 doesn’t come with an instruction manual, it’s a chance to make an impact,” said Leslie Pendergrast, senior vice president of people. “It’s not a calm carousel ride, but instead a thrilling and exciting roller coaster.”
“As Mark Zuckerberg says, ‘If you’re not breaking stuff, you’re not moving fast enough,’” said senior vice president of research, development and operations Rob Juncker, as he charged the new hires to move fast and innovate.
Feedback from new hires that have gone through Experience Week affirm the personal value they place on the experience. “Every company should invest in their people like this,” said one attendee.
Here are some more thoughts from Experience Week attendees:
“Thank you for taking the time to invest in this for all new hires. I can’t tell you how far it goes to really indoctrinate us into the culture and heartbeat of the company. As a remote employee, it was even more invaluable.”
“I learned a ton about what it will take to succeed at Code42 and emerged really energized to break out of my comfort zone.”
“I was inspired to bring passion and commitment every day and be in charge of my own development.”
Education and connection
As much as Experience Week is about equipping new hires with the context they need to be successful at Code42, it’s equally about connection — connection to our culture and values, and most importantly, our people. By the end of Experience Week, our cohorts of new hires have close connections to 30 to 40 employees from all across the company.
These connections are formed in part by the entertaining evening activities that are part of Experience Week. In the past, these activities have included Iron Chef style cooking competitions, Amazing Race inspired scavenger hunts, Segway tours, escape rooms, Minnesota Twins baseball games and happy hours with executives.
Capstone experience: a personal manifesto
The action-packed week ends with every member of the new hire cohort sharing their personal manifesto. It’s their chance to present themselves to the company in a personal and creative way. The entire company is invited to watch the presentations and learn about who our new employees are, what drives them personally, and how they plan to make an impact on the organization going forward.
We are only as good as our people. Experience Week is an investment in our team members. New hires find their place to belong and are charged to make an impact at Code42. It is a powerful and unique experience that motivates and supports our employees with the context and connections they need to pursue peak performance, individually and collectively.
Are you a difference-maker? Join our team and maybe we’ll see you at our next Experience Week. code42.com/careers
What makes a company a great place to work? In our diverse world, having engaged and empowered employees requires more than just good pay and benefits. At Code42, we believe that employee satisfaction is enhanced when we go beyond just business goals, truly listen to who people are and make concrete efforts to include them. This is why we launched Belong at Code42, a team dedicated to creating a culture of inclusivity within the company.
Belong at Code42
Belong at Code42 is a group of 14 people from across all departments, skill levels, backgrounds and identities. The team comes together regularly to help the company fulfill three key goals for our employees: ensuring everyone is a resource, everyone has a place, and everyone thrives at Code42.
“We’re focused on the current state of diversity and inclusion in the company, how we hope to see things change, and what we can do to affect that change,” said Derek Sung, Code42 committee member and senior designer. “Our goal is to help employees feel like they can be their authentic self at work. It feels good to be a part of this, because it doesn’t feel like it’s just an HR exercise.”
“Previous companies I’ve worked at didn’t have much interest in inclusion,” said Code42 committee member and senior talent acquisition business partner, Heidi Daumen. “But focusing on diversity and inclusion is such a big part of building a culture. As a group, we work hard to develop goals that are actionable and measurable. It’s very hard to get 14 people in a room and not have it turn into strictly philosophical conversations. But we are doing it.”
Putting focus on inclusion
In its first six months, Belong at Code42 has taken concrete steps to make the company more inclusive for everyone, including hosting outside speakers and panel discussions, and delivering training for Code42 employees on a variety of diversity and inclusion topics. The employee handbook has been rewritten with more inclusive language to make employees of all backgrounds feel welcome. Code42 has signed both the Minnesota Technology Diversity Pledge and the National Tech Inclusion Pledge.
These positive steps have been noticed by the Code42 workforce as a whole. “People are really happy that this is happening,” said Daumen. “This is an environment that is very open to what we’re doing. Making sure that everyone feels comfortable and welcome when they come to work is only going to make the company better for all.”
One outward sign of success: Code42 was recently named one of Minnesota’s Top 150 Workplaces for 2018 by the Star Tribune. Of course, we don’t work to achieve an inclusive culture simply to win awards. We firmly believe that creating and maintaining an environment that supports authenticity and celebrates what makes us different ultimately benefits our customers. We have a big job here at Code42. The customers we support, the ideas we protect and the trust we maintain with our customers is the backbone of our company. When employees are happy and comfortable at work, they can better focus on meeting the needs of our customers. We all do our best work when we’re in a place where we feel like we truly belong.
Wherever their data lives or moves, whether on endpoints or in the cloud, our customers trust us to protect their ideas, and we take that trust seriously. Ensuring their success is our number one mission here at Code42.
That’s why it is especially gratifying when we are recognized among industry innovators for finding new ways to make our customers’ data safer and workflows easier. We are thrilled to announce that in the first half of 2018 Code42 has received a number of industry honors:
Winner: Cyber Defense Magazine 2018 InfoSec Award Hot Company: Insider Threat Detection
Finalist: 2018 SC Awards Best Data Leakage Prevention Solution
While we’re proud to make a difference in the lives of our customers, we also take pride in making Code42 a great place to work for employees. Code42 was recently named one of the Top Workplaces in Minnesota by the Star Tribune, our local newspaper. As a Top Workplace, Code42 joins the ranks of the most progressive companies in Minnesota, based on employee opinions measuring engagement, organizational health and satisfaction.
It’s the dedication and hard work of our employees that enable us to continue to fulfill our customer-first mission. With that said, we want to extend special thanks to our employees and customers whose passion for what they do has driven us for the last 17 years to become an industry leader in data security.
At Code42, our employees firmly believe that technology can be used to make the world a better place. As an organization, we’re also big promoters of employees volunteering for organizations they believe in. Sometimes, the two beliefs come together seamlessly. Here’s an example of one philanthropic project that involves using technology for the greater good: making 3D-printed prosthetic hands.
Code42 Software Engineers Joseph Bozarth and Tom Florin have been working with e-NABLE, a nonprofit that allows volunteers to create hands and arms “for those who were born missing fingers or who have lost them due to war, disease or natural disaster.” The Washington state-based organization is entirely operated by volunteers who create free 3D-printed hands and arms for people around the world in need of an upper limb assistive device. While many of the prosthetics are suitable for and strong enough for plumbers and electricians, many of the individuals the organization works with are children, who will need prosthetics of several different sizes as they grow.
The Code42 volunteers
Joseph and Tom have both been with Code42 since 2016. Tom said one of the big attractions to working here is the company’s “strong unselfish desire to see us succeed in building things.” Joseph agreed. “Being afforded the opportunity to take time off to give back to the community to make a difference is rarer than it should be,” he said. Both say they’ve never worked anywhere before that supported volunteering.
Around Code42, both Tom and Joseph are well-known for their shared “addiction” to 3D printing. “A while back, Tom came to me and asked if I would be interested in getting involved with an organization that involves 3D-printing for those in need,” said Joseph. e-NABLE provided a perfect outlet.
“ Getting the chance to work on projects that give back to the community is rewarding. I’d be doing this project even if I didn’t work at Code42, but it is nice to know that my company is supportive and encouraging of my efforts. ”
How it’s helping today
“Traditional prosthetics can be extremely expensive,” said Joseph. “Most people, I don’t think, realize just how expensive a prosthetic can be and to significantly lower that barrier for people is great.” A traditional basic hook-style prosthetic can easily cost $400 to $600. Joseph stressed that the costs can stack up considerably for children, who will need multiple prosthetics as they grow.
In comparison, printed hands cost under $20, and they can easily be enlarged as kids grow. Tom added that while they’re helping make prosthetics more affordable, they also are helping children express themselves. “I have seen volunteers even theme the prosthetics after superheroes like Captain America or Iron Man.”
Bringing it all home
Volunteering helps others, of course, but it also benefits those who do the volunteering. Tom said that this work has helped him learn more about 3D printing in general and how this young field is full of untapped potential. “I think that having the opportunity to work on projects like this is special because it shows Code42 is aware of the needs of others.”
“Having creative outlets, in general, is important to stay engaged at any job,” added Joseph. “Getting the chance to work on projects that give back to the community is rewarding. I’d be doing this project even if I didn’t work at Code42, but it is nice to know that my company is supportive and encouraging of my efforts.”
Code42 supports the efforts of volunteers like Tom and Joseph with our Volunteer Time Off (VTO) program. Since 2016, we’ve been promoting volunteerism via Code42 Cares, giving every employee two paid days off per year to volunteer for causes they’re passionate about.
For more information about e-NABLE, including how to become an approved creator for the organization, visit enablingthefuture.org.