Code42 Restores Files, Moods and Attitudes

Here’s a story you’ll probably recognize: Because there’s no sense reinventing the wheel, you use an existing file—for instance, an Excel file or PowerPoint presentation—as the starting point for a new project. As you transform that old file into something brilliant and new, you instinctively hit CTRL+S (because you don’t want to lose that work!)—and unintentionally overwrite the original file, destroying your previous (yet still valuable) work.

You may have also lived this story: You’re working diligently when an email or a webpage opens a pop-up. Thanks to clever trickery, the “OK” and “Cancel” buttons are renamed or the question is misleading, and you’re duped into the wrong click. Suddenly, you feel the heat from your computer as ransomware begins encrypting all your files.

Another painfully familiar tale: Your computer dies or is lost. A day later, your trusty IT team hands you a beautiful new one. This new computer is clean, pristine, fast and slick—but has none of your information on it.

The stages of data loss grief

I’ll bet everyone has experienced at least one of these disasters, so you also know the feelings of disbelief, rage, guilt and sadness that go with them. It’s a big deal! Your ideas are lost. Your data is gone. Your future productivity is marginalized as you scrounge around to find bits and pieces of your files and work.

“ We understand the value of your data; we understand the risk it constantly faces; and we understand the raw emotion of losing (and recovering) that value. ”

I know these feelings all too well. In fact, just last month, I ended up wiping out a presentation two days before I was due to take the stage as a keynote speaker. But it took me less than a minute to recover the file, because, not surprisingly, we here at Code42 have our agent deployed on every endpoint. This was just the latest, deeply personal reminder of why we do the work we do at Code42—why we work so tirelessly to protect your (and my) data. We understand the value of your data; we understand the risk it constantly faces; and we understand the raw emotion of losing (and recovering) that value.

Four big improvements make Code42 restores better than ever

In the last year, we’ve been focusing on updating our technologies to make your restore process even better. Here are four ways we’re taking data restores to a whole new level:

  • Speed: We know that the speed of a restore is at the heart of our solution. When you lose a file, every minute counts. In the last year, we’ve invested time in optimizing our technologies for the new file sizes we expect in 2018. For some of our customers, this has resulted in a 10x improvement in performance.
  • Push Restores: We’ve made a lot of changes to our technology and message queueing to make the push restores work much better. Ironically, modern computing sometimes works against us; computers have gotten so good at understanding their workload that they optimize for the operations they perform the most frequently. Statistically, the Code42 infrastructure does a lot more backups than restores—but those restores (your restores) need to be as fast as possible. We’ve re-trained our servers and message queuing to make sure that your restores are always our top priority.
  • Security: When you store as much data as we do at Code42, making sure it’s safe is absolutely critical. I was thinking about this recently during an internal security exercise. All customer data protected with Code42 is protected with the strongest possible data encryption both in transit and at rest. We continue to find ways to make your precious files even more secure.
  • Bulk Restores: Finally, we’ve done a lot to make sure that even if you are doing massive restores, they are still fast and easy. Whether it’s users recovering an entire machine in minutes, or organizations doing widespread device-to-device migrations (in case of an OS Migration or hardware refresh), we’ve minimized the time and the pain.

No matter how you use Code42, we take pride in taking those “much ado” moments and turning them into “nothing.” We love hearing that “Oh my gosh, thank you so much,” that comes from customers when they recover all of their lost files, and we’re proud to provide the technology that lets you do this for your users.

At Code42, we restore files, moods and attitudes.

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