Last week, we introduced you to Meara, one of our Customer Champions. Well, one post simply isn’t enough to talk about how important our customer service team is–after all, 88 percent of our professional services customers agreed that Code42 provides a great customer experience and reliable support.
Today, we’re going to introduce you to another member of our team who helps us achieve that level of customer service excellence. Meet Jake, who has been part of the Customer Champion team at Code42 for over five years.
Fun facts about Jake:
- Has three cats, “and that’s still not enough.”
- Collects LEGO sets
- Was previously employed as a driver’s ed instructor
Watch the video below and hear why Jake is so passionate about his role as a Customer Champion.