Using-Delayed-Client-Updates-to-Test-the-Code42-App

Product Spotlight: Using Delayed Client Updates to Test the Code42 App

One of the benefits of selecting a Code42 cloud deployment is that that you don’t need to manage software upgrades. Code42 manages all infrastructure, and the Code42 app installed on endpoints is automatically updated when new versions are released. This process ensures your organization always has the latest security updates and newest functionality.

However, some customers have told us their change management process requires them to test new versions of the Code42 app with internal groups prior to distributing to the entire organization. Today we’re excited to announce new functionality that allows you to do just that.

With the new delayed client updates functionality, Code42 cloud deployment customers have up to thirty days to test new versions of the Code42 app before all endpoints are updated. In most cases, you will be notified one week prior to the release date so that you can prepare for the start of the testing period.

How to use delayed client updates

First, you must opt into this functionality by setting a global delay for all Code42 app updates. This delay can be set for up to thirty days. The selected global delay becomes the date on which all endpoints will receive a new version of the Code42 app after its release. Customers who do not set a global delay will continue to receive new versions of the Code42 app automatically on release date.

Once you’ve selected your global delay, you can specify organizations as “exceptions” to the delay date. These will become your test organizations. For example, if you’ve set your global delay to the thirty day maximum, you can arrange for the IT organization to receive the update on the general availability date, and for the marketing organization to receive the new app ten days after the release. This allows for sequenced testing with multiple test groups. If needed, you can also deploy to individual devices for targeted testing.

Once you’ve completed any desired testing, all Code42 apps will update automatically according to your global delay setting.

We hope this process allows you to follow your established change management process while still benefiting from the automatic updates that come with a cloud deployment. Happy testing!